Cancellation Policy

For all Consultation & Services by COKAA (JR Corporation): Cancelation policy : -Once an appointment is booked and consultation fee is paid, it is strictly non-refundable. -The charge covers professional time and technical assessment during your session. -If the client chooses not to proceed with the service after consultation, the consultation fee cannot be refunded or adjusted. -If the client decides to proceed with the service, the consultation amount will be deducted from the total billing during final invoice generation. -Rescheduling is not allowed. Every appointment is reserved in advance and enters our production schedule immediately upon booking. -For confirmed projects (after consultation approval), cancellation is not permitted once work has begun. Correction Policy: -Clients are entitled to one-time free correction within 48 hours of final file delivery. -This includes small technical or measurement adjustments based on the original brief. -After the 48-hour window, any additional or new corrections will be chargeable, depending on the nature and scope of the revision. -Major design changes, reworks, or modifications beyond the original scope will be treated as new service requests. -All correction requests must be communicated in writing via official email along with relevant references or comments for precise revision tracking.